Support
Get help with Hijack's intelligence platform and services.
Contact Support
Need assistance? Our support team is here to help you with any questions or issues you may have.
Email Support
For general inquiries and support requests, please email us at: support@hijack.gg
Response Time
We aim to respond to all support requests within 24-48 hours during business days.
Common Questions
Account Issues
Having trouble accessing your account? Check your login credentials or contact support for account recovery assistance.
Platform Usage
Questions about how to use our intelligence gathering tools, workflow automation, or platform features? Our support team can guide you through the process.
Billing & Subscriptions
For questions about billing, subscription plans, or payment issues, please reach out to our support team.
Technical Issues
Experiencing technical problems or errors? Please provide as much detail as possible when contacting support, including error messages and steps to reproduce the issue.
Before Contacting Support
To help us assist you more effectively, please have the following information ready:
- Your account email address
- Description of the issue or question
- Steps you've already taken to resolve the issue
- Any error messages or screenshots (if applicable)
- Browser and device information (if relevant)
Other Resources
For legal inquiries, please see our Terms of Service and Privacy Policy.
