Law Enforcement & Government

Hijack provides professional investigation and intelligence tools that authorized law-enforcement, public-safety, and government agencies may use for lawful purposes—subject to our Terms of Service, Acceptable Use Policy, and Privacy Policy. This page summarizes how we work with the public sector and how to reach us; it is not a substitute for legal process or agency legal review.

Use of the Services by agencies

Agency personnel must use official channels, comply with supervision and policy, and ensure every inquiry has an adequate legal basis (warrant, subpoena, consent, open-source rules, or equivalent as your jurisdiction requires). You are responsible for configuration, auditing, and retention within your organization.

We may offer or require verification (for example agency email domain, documentation, or contracts) before activating certain plans or features for government customers.

Procurement, billing, and enterprise

For volume licensing, purchase orders, vendor onboarding, or invoicing, contact support@hijack.gg. Our standard commercial terms apply unless you execute a separate agreement with Hijack. See also our Billing & Refund Policy.

Legal process & preservation requests

Law-enforcement and government requests (subpoenas, court orders, search warrants, national-security process where applicable) should be directed to legal@hijack.gg. Include agency details, contact information, the nature of the request, and enough specificity for us to locate relevant records without undue burden, consistent with applicable law.

We may seek reimbursement for reasonable costs where permitted. We may push back on overbroad, vague, or unlawful demands. For emergencies involving imminent danger of death or serious physical injury, include "EMERGENCY" in the subject line and provide factual support; we assess emergency disclosures in line with applicable law.

Transparency

Where law permits, we may publish aggregate information about governmental requests. Individual notices to users may be restricted by law or court order.

International agencies

Cross-border requests must comply with applicable treaties, MLATs, and local law. We may redirect requests that do not meet jurisdictional requirements.